Agent Ivory (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

2.1 Personal Information

We may collect the following types of information:

• Name
• Email address
• Phone number
• Business name
• Any information voluntarily provided through contact forms, calls, or bookings

2.2 Call and Interaction Data

When our AI receptionist services are used, we may collect:

• Call recordings or transcripts
• Appointment details
• Caller intent and responses
• Time and duration of calls This data is collected solely to provide and improve our services.

2.3 Technical Information

• IP address
• Browser type